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    Policy

    Acceptable Use Policy

    soralab is a creative tool — most uses are welcome. This page lists the few that aren't, and what happens when accounts cross the line.

    Last updated: April 29, 2026

    01Overview

    We want to give creators powerful tools without enabling harm. The list below describes the categories of content and behaviour that are strictly prohibited on soralab. Violating these rules can result in immediate account suspension or termination, with no refund of unused credits or subscription fees.

    02Prohibited content

    • CSAM and child exploitation. Any depiction of minors in sexual or sexually-suggestive contexts. Reports go directly to NCMEC and law enforcement.
    • Non-consensual intimate imagery. Including deepfakes — sexual or otherwise — of real people without their explicit, documented consent.
    • Identity fraud. Fabricating ID documents, passports, driver's licenses, or imitating public officials. Forging signatures.
    • Hate, harassment, terror. Content that promotes violence, terrorism, hate, or harassment of individuals or protected groups.
    • Self-harm encouragement. Content that glorifies or encourages suicide or self-harm.
    • Election interference. Synthetic media designed to deceive voters about candidates, results, or voting procedures.
    • Weapons of mass harm. Imagery designed to facilitate the construction of weapons (chemical, biological, nuclear, radiological).

    03Intellectual property and likeness

    You are responsible for ensuring you have the rights to any image you upload. soralab does not verify ownership of submitted images.

    • Don't upload images you don't have a license to process.
    • Don't generate or restore copyrighted character art, logos, or other protected works for redistribution.
    • Don't generate likenesses of public figures or private individuals in misleading contexts.

    Copyright infringement reports are handled under our DMCA Policy.

    04Prohibited behaviour

    • Abusing the service. Automated abuse, stress testing, scraping, attempts to bypass rate limits or extract provider keys.
    • Account fraud. Creating multiple free accounts to circumvent quotas; chargebacks on legitimate purchases; sharing account credentials.
    • Reselling outputs as a service. Building a competing product that simply re-exposes soralab's pipeline to your own users.
    • Probing security. Penetration testing without prior written authorization. (We welcome responsible disclosure — see Security.)

    05Enforcement

    Suspected violations are reviewed manually. Depending on severity, we may:

    • Reject a single job and warn the account.
    • Suspend the account pending investigation (immediate for CSAM or active abuse).
    • Terminate the account and forfeit unused credits.
    • Report illegal activity to law enforcement and to payment partners as required by law.

    06Reporting abuse

    If you encounter content created with soralab that you believe violates this policy, email support@soralab.xyz with the URL, the source, and any context that helps us investigate. We respond within one business day.

    Reporting abuse: support@soralab.xyz. Need to appeal a suspension? Use the contact form and we'll review.